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Last updated: January 2025
The following situations qualify for a full refund of your challenge fee:
The following situations do not qualify for a refund:
To request a refund, follow these steps:
Email support@swingtarget.com or use the live chat feature. Provide your account email, transaction ID, and reason for the refund request.
Our team will review your request within 24 hours. We may ask for additional information or documentation.
If approved, the refund will be processed to your original payment method within 5-10 business days.
You will receive an email confirmation once the refund has been processed.
Refund requests are reviewed within 24 hours. Approved refunds are processed within 5-10 business days, depending on your payment provider.
Refunds to bank accounts may take an additional 3-5 business days to appear in your account, depending on your bank's processing times.
Refunds paid in cryptocurrency are processed within 24 hours and credited to your wallet address on the network confirmation.
To request a refund or ask questions about our refund policy, please contact us:
Please include your account email, transaction ID, and reason for the refund request when contacting us.